We accept orders online 24 hours a day, 7 days a week.
Sales and Customer Service Representatives can take your call, Monday—Friday, 8:30a.m. – 5:00p.m.
Customer Service Online: firstname.lastname@example.org
General Comments: email@example.com
Your use of the generationOn Store website (“Site”) is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this Site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this Site and please do not submit any orders for products or services.
generationOn may change these terms and conditions, without notice, in the future. It is your responsibility as a user to periodically return to this page to review the terms and conditions for amendments. The amended terms shall take effect automatically the day they are posted on the site. Your continued use of the generationOn store website following any amendments will constitute agreement to such amendments.
Purchase Payment Options:
Booker Promotions (on behalf of generationOn) accepts VISA, MasterCard, and Discover Card. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected. All prices on the generationOn Store site are quoted in U.S. currency and all orders must be transacted in the same.
Pricing & Availability:
Prices and availability are subject to change without notice. If a product is not in stock when you place your order (for example, not yet available or sold out), we will do our best to let you know and to let you know when we anticipate the product will be available. Anticipated delivery dates are dependent upon vendor supplies and other factors and are subject to change.
If you wish to make purchases of products or services described on the Site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information that you provide to generationOn and Booker Promotions will be accurate, complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping, handling, and processing charges relating to your purchases.
User Material Furnished by You:
By furnishing User Material to generationOn and Booker Promotions (i) you grant to us a non-exclusive license (with the right to sublicense to our suppliers and our fulfillment partners) to use and reproduce such User Material to make custom products in fulfillment of your order(s) with generationOn (ii) you represent and warrant that you own and control all rights in and to such User Material and have the legal right and authority to grant the aforementioned license to us; and (iii) you agree to defend, indemnify and hold generationOn, Points of Light and our officers, directors, employees, independent contractors, suppliers, and fulfillment partners harmless, in the event any User Material furnished by you infringes upon, violates or misappropriates any property, personal or proprietary right of any person or entity.
Defective Merchandise Returns:
geneationOn and Booker Promotions stands behind all merchandise it sells. Defective returns will be accepted for exchange or repair, at our discretion, within 30 days from the shipment date. No refunds or credit will be granted after 30 days.
Unauthorized or Refused Returns:
generationOn and Booker Promotions will not accept unauthorized returns or exchanges. Packages without a Return Authorization Number will be refused upon return to our facilities. Additional charges may apply if the merchandise is not returned in 100% complete condition in the original packaging. To complete a return, you must call a Booker Promotions Customer Service Representative to obtain a Return Authorization (RA) number before returning your product to Booker Promotions. Please have the following information ready when calling for an RA number: Customer name, order number, item number and the reason for return.
Typographic, Photographic & Technical Errors:
Although we do our best to achieve 100% accuracy, occasionally errors & inaccuracies beyond our control do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products & packaging depicted may differ from stock available at time of shipment. We reserve the right to substitute equivalent items.
Limitations on Liability and Warranty Disclaimer:
GENERATIONON AND BOOKER PROMOTIONS PASSES THROUGH TO ITS CUSTOMERS ALL MANUFACTURERS¹ WARRANTIES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS IT SELLS. GENERATIONON AND BOOKER PROMOTIONS MAKE NO ADDITIONAL OR INDEPENDENT WARRANTIES. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ECO PROMOTIONAL PRODUCTS, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
GENERATIONON AND BOOKER PROMOTION SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS OR OPPORTUNITIES) OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF ECO PROMOTIONAL PRODUCTS, INC. FOR ALL DAMAGES SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED THE PURCHASE PRICE OF THE PRODUCT. LIKEWISE, GENERATIONON AND BOOKER PROMOTIONS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS WEBSITE, SALE FLYERS OR ANY OTHER ADVERTISING OR INFORMATIONAL PIECES INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. GENERATIONON AND BOOKER PROMOTIONS MAKES NO WARRANTY AS TO THE PERFORMANCE OF ANY MERCHANDISE SOLD. GENERATIONON AND BOOKER PROMOTIONS IS NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST DATA, ETC. THIS DISCLAIMER BY GENERATIONON AND BOOKER PROMOTIONS IN NO WAY AFFECTS THE TERMS OF ANY APPLICABLE MANUFACTURERS¹ WARRANTIES OR GUARANTEES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.
Any claims against generationOn and Booker Promotions relating in any way to your purchases from generationOn and Booker Promotions shall be submitted to confidential arbitration in Atlanta, Georgia. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator¹s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. In any such arbitration, the parties shall be responsible for their own costs, expenses and attorney¹s fees. In the event that this arbitration provision is unenforceable, any litigation regarding this agreement or any transaction between the customer and generationOn and Booker Promotions shall be brought in the state or federal courts located in Atlanta, Georgia and the customer hereby agrees and submits to such jurisdiction and venue as exclusive and proper.
Transactions between you and generationOn and Booker Promotions and any disputes arising between you and generationOn and Booker Promotions related to any interaction between you and generationOn and Booker Promotions, including but not limited to claims relating to the content of its website and flyers, shall be governed by and construed in accordance with the laws of the State of Georgia without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Title and Risk of Loss:
Title to items being purchased passes from generationOn and Booker Promotions to purchaser at the time of shipping. Customer takes on full liability for safety and validity of the delivery address given to generationOn and Booker Promotions at the time of purchase. generationOn and Booker Promotions will not incur any forwarding costs on shipments. generationOn and Booker Promotions shall not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events outside of the reasonable control of generationOn and Booker Promotions.
No product may be returned for any reason other than manufacturer defect. No return will be accepted without a Return Authorization (RA) number. To request a RA number, please contact a Booker Promotions Customer Service Representative 404-321-5511. RA numbers are valid for 30 days after issue. Your RA number(s) must appear clearly on the shipping label of the return shipment. Affix a label to the box: PLEASE DO NOT MARK THE BOX ITSELF IN ANY WAY. In the case of any defective product(s) returned, the returned item(s) must be 100% complete, in original condition, with all packaging, manuals, registration card(s), accessories and software. We reserve the right to refuse a return on any product that does not meet these requirements.
generationOn and Booker Promotions policies are subject to change without notice. We do our best to ship all orders as rapidly and accurately as possible. However, generationOn and Booker Promotions are not liable for late or delayed shipments or system failures. Title to items being purchased passes from generationOn and Booker Promotions to purchaser at the time of shipping. If you purchase items for export, you must obtain from the Federal government certain export documentation. Terms of generationOn and Booker Promotions agreements with certain vendors in the website catalog may forbid us from exporting some products. All trademarks and registered trademarks are used to benefit of their respective owners.
All trademarks and registered trademarks are used to benefit, and without intent to infringe on, the mark holder. The generationOn logo is a registered trademark of generationOn and Points of Light Enterprises.
generationOn and Booker Promotions All rights reserved. All content included on this site, such as text, graphics, logos, button icons, images and the compilation of this content are the property of generationOn and Booker Promotions or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of Booker Promotions or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.
Pricing and Typographical Errors:
Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information. Despite our best efforts, a small number of the items on our web site may be erroneously priced. In the event a product is listed at an incorrect price due to typographical, photographic or technical error or error in pricing information received from our suppliers, generationOn and Booker Promotions. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item’s correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price.
While we make every attempt to verify prices before charging your credit card, generationOn and Booker Promotions shall have the right to refuse or cancel any orders placed on inaccurately priced product whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, generationOn and Booker Promotions shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Order Acceptance Policy:
The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. generationOn and Booker Promotions reserve the right at any time after receipt of your order to accept or decline your order. generationOn and Booker Promotions reserves the right at any time after receipt of your order, without prior notice to you, to ship up to 10% less than the quantity you ordered or 10% more than the quantity you ordered of any item in accordance with our order limitation policy.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.
Transactions between you and generationOn and Booker Promotions shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement or any transaction between customer and generationOn and Booker Promotions shall be brought in the state or federal courts located in Atlanta, Georgia and the customer hereby agrees and submits to such jurisdiction and venue as proper.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This agreement constitutes the entire agreement between the parties relating to the subject matter herein and cannot be modified except in a written agreement signed by both parties. Any heading, caption, or paragraph title contained in this Agreement is inserted only as a matter of convenience and in no way defines or explains any paragraph or provision hereof.